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HP PRINTER FUSER ERROR

   

 

 

 

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HP LASERJET 9000 ERROR CODE LSIT


20 INSUFFICIENT MEMORY TO CONTINUE TOUCH CONTINUE

The product received more data than can fit in its available memory. Transferring too many macros, soft fonts, or complex graphics 

increases the file size of the document sent to the printer.

Recommended action

Touch Continue to print the transferred data (some data might be lost), then simplify the print job or install additional memory.

21 PAGE TOO COMPLEX alternates with TO CONTINUE TOUCH CONTINUE

The page formatting process was not fast enough for the product.

Recommended action

Touch Continue to print the transferred data. (Some data might be lost.)

The page protection item appears in the CONFIGURE DEVICE - DEFAULTS - EVENTS menu, and should be set to ON to print the page. 

When the page is successfully printed, PAGE PROTECT=ON , should be set back to AUTO .  If this message appears often, simplify the print job.

22 EIO x BUFFER OVERFLOW

Too much data was sent to the EIO card in the specified slot (x). An improper communications protocol might be in use.

Recommended action

Touch Continue to print the transferred data. (Some data might be lost.)

Check the host configuration.

22 PARALLEL I/O BUFFER OVERFLOW alternates with TO CONTINUE TOUCH CONTINUE

Too much data was sent to the parallel port.

Recommended action

Check for a loose cable connection, and be sure to use a high-quality cable. (See the Introduce Guide on the product CD). (Some non-HP 

parallel cables might be missing pin connections or might otherwise not conform to the IEEE-1284 specification.)

This error can occur if the parallel cable you are using is not IEEE-1284 compliant. Use a parallel cable that is IEEE-1284 compliant..

Touch Continue to clear the error message. (Data will be lost.)

22 SERIAL I/O BUFFER OVERFLOW

The product serial buffer has overflowed during a busy state.

Recommended action

Touch Continue to print the transferred data. (Some data might be lost.)

30.00.01 SCANNER I/O FAILURE CHECK CABLES AND CYCLE POWER

The product and the copy processor are not communicating. Check for a disconnected copy connect cable.

Recommended action

Turn the product off, and then turn the product on.

.

30.00.02 SCANNER I/O FAILURE CHECK COPY CONNECT CARD

The high-speed-copy connect card was not detected. The copy connect card either is not installed or failed initialization.

Recommended action

Check for a disconnected copy connect cable.

30.01.yy SCAN FAILURE

The product fails to scan correctly.

Recommended action

Turn the product off, then turn the product on.

40 BAD SERIAL TRANSMISSION or 40 EIO x BAD TRANSMISSION

A serial data error (parity, framing, or line overrun) occurred during the reception of data from the computer.

The connection between the product and the EIO card in the specified slot has been broken.

An issue with the network can also cause this error.

Recommended action

Touch Continue to clear the error message and continue printing.

41.x PRINTER ERROR alternates with TO CONTINUE TOUCH CONTINUE

A temporary printing error occurred.

Recommended action

Turn the product off, then turn the product on.

41.3 UNEXPECTED SIZE TRAY xx alternates with TO CONTINUE TOUCH CONTINUE

A tray (xx) is loaded with paper that is longer or shorter in the feed direction than the size configured for the tray.

Recommended action

Touch Continue to get to TRAY xx SIZE= . Reconfigure the size in a tray so the product will use a tray with the size required for the print job.

If the error does not clear, turn the product off, and then turn the product back on.

41.5 UNEXPECTED TYPE TRAY xx alternates with TO CONTINUE TOUCH CONTINUE

The tray (xx) is loaded with paper that is not the same type configured for the tray.

Recommended action

Touch Continue to get to TRAY xx TYPE= . Reconfigure the size in a tray so the product will use a tray with the type required for the print job.

If the error does not clear, turn the product off, and then turn the product back on.

50.x FUSER ERROR

A fuser error has occurred. Click here for assistance in resolving this error. (http://www.hp.com/cposupport/en/docs/bpl11815.html)

Recommended action

If the error does not clear, turn the product off, and then turn the product back on.

51.x PRINTER ERROR alternates with TO CONTINUE CYCLE POWER

A temporary printing error occurred.

Recommended action

Turn the product off, and then turn the product back on.

52.x PRINTER ERROR alternates with TO CONTINUE CYCLE POWER

A temporary printing error occurred.

Recommended action

Turn the product off, and then turn the product back on.

53.xy.zz PRINTER ERROR

There is a problem with the product memory. The DIMM that caused the error will not be used. Values of x, y, and zz are as follows:

x = DIMM type

0 = ROM

1 = RAM

y = Device location

0 = Internal memory (ROM or RAM)

1 to 4 = DIMM slots 1, 2, 3, or 4

zz = Error number

Recommended action

Reseat or replace the specified DIMM.

Turn the product off, and then replace the DIMM that caused the error.

Verify that the memory DIMMS are of a supported size and type. Unsupported 3rd party memory can cause this error.

55.xx PRINTER ERROR alternates with TO CONTINUE TOUCH CONTINUE

A temporary printing error occurred.

Recommended action

Touch Continue .

If the error does not clear, turn the product off, and then turn the product back on.

56.x PRINTER ERROR alternates with TO CONTINUE CYCLE POWER

A temporary printing error occurred.

Recommended action

Turn the product off, and then turn the product back on.

57.x PRINTER ERROR

A temporary printing error occurred.

Recommended action

Turn the product off, and then turn the product back on.

58.x PRINTER ERROR alternates with TO CONTINUE CYCLE POWER

A temporary printing error occurred.

Recommended action

Turn the product off, and then turn the product back on.

59.x PRINTER ERROR alternates with TO CONTINUE CYCLE POWER

A temporary printing error occurred.

Recommended action

Turn the product off, and then turn the product back on.

60.x PRINTER ERROR

An obstruction prevents the tray specified by xx from lifting paper properly for feeding.

Recommended action

Open the specified tray and clear the obstruction.

62.x PRINTER ERROR

Explanation

There is a problem with the product memory. The x value refers to the location of the problem:

0 = Internal memory

1 to 4 = DIMM slots 1, 2, 3, or 4

Replace the specified DIMM.

Verify that the memory DIMMS are of a supported size and type. Unsupported 3rd party memory can cause this error.

To continue, touch Continue .

If a message persists after performing all of the recommended actions, contact an authorized Titanium Print Solutions

64 PRINTER ERROR alternates with TO CONTINUE CYCLE POWER

A scan buffer error occurred.

Recommended action

Turn the product off, and then turn the product back on.

If a message persists after performing all of the recommended actions, contact an a Titanium Print Solutions

65.XX.YY OUTPUT DEVICE DISCONNECTED (LJ9040mfp/9050mfp)

The output device is reporting that is disconnected from the MFP.

Recommended action

Verify that the output device is properly connected to the MFP.

Upgrade the firmware on the MFP to the latest version available on the web. Click here 

(http://welcome.hp.com/country/us/en/support.html) to download the firmware image file from HP Customer Care. Type the model 

number (for example 9000mfp) into the search box to go the download page for your specific model. The README file included with the 

firmware details how to upgrade firmware.

If a message persists after performing all of the recommended actions, contact Titanium Print Solutions (888) 380-8847

66.XY.ZZ OUTPUT DEVICE FAILURE

A failure occurred with the output device.

Recommended action

Turn the product off, and then turn the product back on.

If the error message has not cleared then check the output device for any paper jams. Click here for instructions.

Check the cables. With the printer and output device turned off, remove then reattach them between the output device and the printer.

If the error message has not cleared, turn the printer off, unplug the output device, then disconnect the output device from the printer. This 

means disconnect the communication cables between the printer and output device and physically pull the output device away from the 

printer.

Turn the printer back on and verify that with the output device disconnected the printer works properly.

If a message persists after performing all of the recommended actions, contact Titanium Print Solutions (888) 380-8847

67.XX error

Explanation

The output device has been removed from the printer.

Recommended action

Turn the MFP off.

Reattach the output device.

Reconnect the cables and power cord.

Turn the printer back on.

If a message persists after performing all of the recommended actions, contact Titanium Print Solutions (888) 380-8847

68.x PERMANENT STORAGE ERROR alternates with CONTINUE

An error occurred in the product nonvolatile memory (NVRAM), and one or more product settings has been reset to its original factory 

default. Printing can continue, but there might be some unexpected functions because an error occurred in permanent storage.

Recommended action

Touching Continue should clear the message.

Turn the product off, and then turn the product back on.

If a message persists after performing all of the recommended actions, contact Titanium Print Solutions (888) 380-8847

68.x PERMANENT STORAGE FULL alternates with CONTINUE

The product NVRAM is full. Some settings saved in the NVRAM might have been reset to the original factory defaults. Printing can 

continue, but there might be some unexpected functions because an error occurred in permanent storage.

Recommended action

Touching Continue should clear the message.

Turn the product off, and then turn the product back on.

If a message persists after performing all of the recommended actions, contact Titanium Print Solutions (888) 380-8847.

68.x PERMANENT STORAGE WRITE FAIL

The product NVRAM is failing to write.

Printing can continue, but there might be some unexpected functions because an error occurred in permanent storage.

Recommended action

Touching Continue should clear the message.

Turn the product off, and then turn the product back on.

If a message persists after performing all of the recommended actions, contact  Titanium Print Solutions (888) 380-8847

69.x PRINTER ERROR

A temporary printing error occurred.

Recommended action

Turn the product off, reseat the duplex printing accessory, and then turn the product back on.

If a message persists after performing all of the recommended actions, contact Titanium Print Solutions (888) 380-8847

79.xxxx PRINTER ERROR

The printer is experiencing a communication issue.

Recommended action

Click here for assistance in troubleshooting and resolving 49 and 79 errors. (http://www.hp.com/cposupport/en/docs/bpl11422.html)

79.xxxxx errors can be caused by software. Verify if the error occurs on specific or all print jobs.

If a message persists after performing all of the recommended actions, contact Titanium Print Solutions (888) 380-8847

8x.yyyy Error

The EIO accessory card in slot x has encountered an error as specified by yyyy.

Recommended action

The EIO card may need to have its firmware upgraded or there may be a communication issue on the network. Contact the network 

administrator or click here for troubleshooting and upgrade information (http://www.hp.com/cposupport/en/docs/bpj05432.html)

95.yyyy Error

Explanation

This control panel message may occur if HP AutoStore is installed on the MFP.

Recommended action

This control panel message is a status message that requires no action by the customer. There is no loss of functionality if this error is 

displayed or is found on the event log of the MFP.

99.xx.yy Error (LaserJet 9040mfp and 9050mfp only)

A firmware flash error has occured.

Recommended Action

Resend the remote firmware upgrade to the MFP. If this does not resolve the error then the

20 INSUFFICIENT MEMORY TO CONTINUE TOUCH CONTINUE
The product received more data than can fit in its available memory. Transferring too many macros, soft fonts, or complex graphics 
increases the file size of the document sent to the printer.
Recommended action
Touch Continue to print the transferred data (some data might be lost), then simplify the print job or install additional memory.

21 PAGE TOO COMPLEX alternates with TO CONTINUE TOUCH CONTINUE
The page formatting process was not fast enough for the product.
Recommended action
Touch Continue to print the transferred data. (Some data might be lost.)
The page protection item appears in the CONFIGURE DEVICE - DEFAULTS - EVENTS menu, and should be set to ON to print the page. 
When the page is successfully printed, PAGE PROTECT=ON , should be set back to AUTO .
If this message appears often, simplify the print job.

22 EIO x BUFFER OVERFLOW
Too much data was sent to the EIO card in the specified slot (x). An improper communications protocol might be in use.
Recommended action
Touch Continue to print the transferred data. (Some data might be lost.)
Check the host configuration.

22 PARALLEL I/O BUFFER OVERFLOW alternates with TO CONTINUE TOUCH CONTINUE
Too much data was sent to the parallel port.
Recommended action
Check for a loose cable connection, and be sure to use a high-quality cable. (See the Introduce Guide on the product CD). (Some non-HP 
parallel cables might be missing pin connections or might otherwise not conform to the IEEE-1284 specification.)
This error can occur if the parallel cable you are using is not IEEE-1284 compliant. Use a parallel cable that is IEEE-1284 compliant..
Touch Continue to clear the error message. (Data will be lost.)

22 SERIAL I/O BUFFER OVERFLOW
The product serial buffer has overflowed during a busy state.
Recommended action
Touch Continue to print the transferred data. (Some data might be lost.)

30.00.01 SCANNER I/O FAILURE CHECK CABLES AND CYCLE POWER
The product and the copy processor are not communicating. Check for a disconnected copy connect cable.
Recommended action
Turn the product off, and then turn the product on.
.
30.00.02 SCANNER I/O FAILURE CHECK COPY CONNECT CARD
The high-speed-copy connect card was not detected. The copy connect card either is not installed or failed initialization.
Recommended action
Check for a disconnected copy connect cable.

30.01.yy SCAN FAILURE
The product fails to scan correctly.
Recommended action
Turn the product off, then turn the product on.

40 BAD SERIAL TRANSMISSION or 40 EIO x BAD TRANSMISSION
A serial data error (parity, framing, or line overrun) occurred during the reception of data from the computer.
The connection between the product and the EIO card in the specified slot has been broken.
An issue with the network can also cause this error.
Recommended action
Touch Continue to clear the error message and continue printing.

41.x PRINTER ERROR alternates with TO CONTINUE TOUCH CONTINUE
A temporary printing error occurred.
Recommended action
Turn the product off, then turn the product on.

41.3 UNEXPECTED SIZE TRAY xx alternates with TO CONTINUE TOUCH CONTINUE
A tray (xx) is loaded with paper that is longer or shorter in the feed direction than the size configured for the tray.
Recommended action
Touch Continue to get to TRAY xx SIZE= . Reconfigure the size in a tray so the product will use a tray with the size required for the print job.
If the error does not clear, turn the product off, and then turn the product back on.

41.5 UNEXPECTED TYPE TRAY xx alternates with TO CONTINUE TOUCH CONTINUE
The tray (xx) is loaded with paper that is not the same type configured for the tray.
Recommended action
Touch Continue to get to TRAY xx TYPE= . Reconfigure the size in a tray so the product will use a tray with the type required for the print job.
If the error does not clear, turn the product off, and then turn the product back on.

50.x FUSER ERROR
A fuser error has occurred. Click here for assistance in resolving this error. (http://www.hp.com/cposupport/en/docs/bpl11815.html)
Recommended action
If the error does not clear, turn the product off, and then turn the product back on.

51.x PRINTER ERROR alternates with TO CONTINUE CYCLE POWER
A temporary printing error occurred.
Recommended action
Turn the product off, and then turn the product back on.
52.x PRINTER ERROR alternates with TO CONTINUE CYCLE POWER
A temporary printing error occurred.
Recommended action
Turn the product off, and then turn the product back on.

53.xy.zz PRINTER ERROR
There is a problem with the product memory. The DIMM that caused the error will not be used. Values of x, y, and zz are as follows:
x = DIMM type
0 = ROM
1 = RAM
y = Device location
0 = Internal memory (ROM or RAM)
1 to 4 = DIMM slots 1, 2, 3, or 4
zz = Error number
Recommended action
Reseat or replace the specified DIMM.
Turn the product off, and then replace the DIMM that caused the error.
Verify that the memory DIMMS are of a supported size and type. Unsupported 3rd party memory can cause this error.

55.xx PRINTER ERROR alternates with TO CONTINUE TOUCH CONTINUE
A temporary printing error occurred.
Recommended action
Touch Continue .
If the error does not clear, turn the product off, and then turn the product back on.

56.x PRINTER ERROR alternates with TO CONTINUE CYCLE POWER
A temporary printing error occurred.
Recommended action
Turn the product off, and then turn the product back on.

57.x PRINTER ERROR
A temporary printing error occurred.
Recommended action
Turn the product off, and then turn the product back on.

58.x PRINTER ERROR alternates with TO CONTINUE CYCLE POWER
A temporary printing error occurred.
Recommended action
Turn the product off, and then turn the product back on.

59.x PRINTER ERROR alternates with TO CONTINUE CYCLE POWER
A temporary printing error occurred.
Recommended action
Turn the product off, and then turn the product back on.

60.x PRINTER ERROR
An obstruction prevents the tray specified by xx from lifting paper properly for feeding.
Recommended action
Open the specified tray and clear the obstruction.

62.x PRINTER ERROR
Explanation
There is a problem with the product memory. The x value refers to the location of the problem:
0 = Internal memory
1 to 4 = DIMM slots 1, 2, 3, or 4
Replace the specified DIMM.
Verify that the memory DIMMS are of a supported size and type. Unsupported 3rd party memory can cause this error.
To continue, touch Continue .
If a message persists after performing all of the recommended actions, contact an authorized Titanium Print Solutions

64 PRINTER ERROR alternates with TO CONTINUE CYCLE POWER
A scan buffer error occurred.
Recommended action
Turn the product off, and then turn the product back on.
If a message persists after performing all of the recommended actions, contact an a Titanium Print Solutions

65.XX.YY OUTPUT DEVICE DISCONNECTED (LJ9040mfp/9050mfp)
The output device is reporting that is disconnected from the MFP.
Recommended action
Verify that the output device is properly connected to the MFP.
Upgrade the firmware on the MFP to the latest version available on the web. Click here 
(http://welcome.hp.com/country/us/en/support.html) to download the firmware image file from HP Customer Care. Type the model 
number (for example 9000mfp) into the search box to go the download page for your specific model. The README file included with the 
firmware details how to upgrade firmware.
If a message persists after performing all of the recommended actions, contact Titanium Print Solutions (888) 380-8847

66.XY.ZZ OUTPUT DEVICE FAILURE
A failure occurred with the output device.
Recommended action
Turn the product off, and then turn the product back on.
If the error message has not cleared then check the output device for any paper jams. Click here for instructions.
Check the cables. With the printer and output device turned off, remove then reattach them between the output device and the printer.
If the error message has not cleared, turn the printer off, unplug the output device, then disconnect the output device from the printer. This 
means disconnect the communication cables between the printer and output device and physically pull the output device away from the 
printer.
Turn the printer back on and verify that with the output device disconnected the printer works properly.
If a message persists after performing all of the recommended actions, contact 
Titanium Print Solutions (888) 380-8847

67.XX error
Explanation
The output device has been removed from the printer.
Recommended action
Turn the MFP off.
Reattach the output device.
Reconnect the cables and power cord.
Turn the printer back on.
If a message persists after performing all of the recommended actions, contact 
Titanium Print Solutions (888) 380-8847

68.x PERMANENT STORAGE ERROR alternates with CONTINUE
An error occurred in the product nonvolatile memory (NVRAM), and one or more product settings has been reset to its original factory 
default. Printing can continue, but there might be some unexpected functions because an error occurred in permanent storage.
Recommended action
Touching Continue should clear the message.
Turn the product off, and then turn the product back on.
If a message persists after performing all of the recommended actions, contact 
Titanium Print Solutions (888) 380-8847

68.x PERMANENT STORAGE FULL alternates with CONTINUE
The product NVRAM is full. Some settings saved in the NVRAM might have been reset to the original factory defaults. Printing can 
continue, but there might be some unexpected functions because an error occurred in permanent storage.
Recommended action
Touching Continue should clear the message.
Turn the product off, and then turn the product back on.
If a message persists after performing all of the recommended actions, contact 
Titanium Print Solutions (888) 380-8847.

68.x PERMANENT STORAGE WRITE FAIL
The product NVRAM is failing to write.
Printing can continue, but there might be some unexpected functions because an error occurred in permanent storage.
Recommended action
Touching Continue should clear the message.
Turn the product off, and then turn the product back on.
If a message persists after performing all of the recommended actions, contact  
Titanium Print Solutions (888) 380-8847

69.x PRINTER ERROR
A temporary printing error occurred.
Recommended action
Turn the product off, reseat the duplex printing accessory, and then turn the product back on.
If a message persists after performing all of the recommended actions, contact 
Titanium Print Solutions (888) 380-8847

79.xxxx PRINTER ERROR
The printer is experiencing a communication issue.
Recommended action
Click here for assistance in troubleshooting and resolving 49 and 79 errors. (http://www.hp.com/cposupport/en/docs/bpl11422.html)
79.xxxxx errors can be caused by software. Verify if the error occurs on specific or all print jobs.
If a message persists after performing all of the recommended actions, contact 
Titanium Print Solutions (888) 380-8847

8x.yyyy Error

The EIO accessory card in slot x has encountered an error as specified by yyyy.
Recommended action
The EIO card may need to have its firmware upgraded or there may be a communication issue on the network. Contact the network 
administrator or click here for troubleshooting and upgrade information (http://www.hp.com/cposupport/en/docs/bpj05432.html)

95.yyyy Error
Explanation
This control panel message may occur if HP AutoStore is installed on the MFP.
Recommended action
This control panel message is a status message that requires no action by the customer. There is no loss of functionality if this error is 
displayed or is found on the event log of the MFP.

99.xx.yy Error (LaserJet 9040mfp and 9050mfp only)
A firmware flash error has occured.
Recommended Action
Resend the remote firmware upgrade to the MFP. If this does not resolve the error then the

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