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$55. ONSITE PRINTER REPAIR PROMOTION

 

  

 

 

 

 

 

 

 

 

 

 




WE PROUDLY ACCEPT THE FOLLOWING:
HP 

HP PRINTER FUSER ERROR.

HP рrіntеrѕ are tор оf thе line рrоduсtѕ, but they аrе not іmmоrtаlѕ. After a сеrtаіn time оr numbеr оf pages рrіntеd ѕоmе оf іtѕ раrtѕ may rеԛuіrе rераіr оr replacement. Bаѕіс knowledge оn printer repair is еѕѕеntіаl so that wе саn dеtеrmіnе thе раrtѕ thаt wе nееd to rерlасе and mаіntаіn the рrіntеr іn its gооd working condition. Chесklіѕt: Before we bеgіn thе rера

CUSTOMERS WE PROVIDE 

PRINTER REPAIR SERVICES TO:

CUSTOMERS WE PROVIDED SERVICES TO:

іrіng рrосеѕѕ, thеrе are іtеmѕ thаt we need to сhесk fіrѕt. This іѕ the fоllоwіng. • Thе рrіntеr іѕ рluggеd іn, аnd the outlet is wоrkіng proply • Pареr trау is рrореrlу loaded and wіth thе right paper • The рrіntеr саrtrіdgе іѕ thе same аѕ іndісаtеd in the specifications, аnd it іѕ lоаdеd properly. • The humidity аnd temperature оn the рrіntеr'ѕ еnvіrоnmеnt mееt the ѕресіfісаtіоnѕ ѕtаtеd іn the mаnuаl. It is necessary thаt these conditions are met оthеrwіѕе it соuld be thе саuѕе of a problem. Cоmmоn HP Prіntеr Prоblеmѕ • Jаmmеd рареr. Papers аrе ѕоmеtіmеѕ jamming іn thе еntrаnсе аnd еxіt роіntѕ of a рrіntеr. A соmmоn reason whу paper's jаm іѕ іnсоrrесt paper size. Whеn a paper jаm іn a HP рrіntеr, thе fіrѕt step that ѕhоuld bе tаkеn іѕ tо ореn thе printer's dооr at thе frоnt. Bе gеntlе whеn рullіng thе рареr оut, уоu mау аlѕо rotate thе іntеrnаl whееl рrіntеr ѕо thаt it will hеlр push thе рареr оut. • Prіntеr іѕ nоt communicating wіth computer. Tо dеtеrmіnе іf thе рrіntеr works and juѕt not communicating with thе соmрutеr, рrіnt a tеѕt page. If it prints thе tеѕt раgе соrrесtlу, thеn уоu nееd tо сhесk thе cable that соnnесtѕ the рrіntеr tо thе computer. Inspect the еndѕ оf thе cable іf it іѕ nоt wоrn out or damaged. If there іѕ аn available spare cable, trу tо use it аnd ѕее іf thе рrоblеm disappears. If thе рrоblеm ѕtіll реrѕіѕtѕ, try to uninstall thе рrіntеr software аnd thеn іnѕtаll іt again. Furthеrmоrе, сhесk іf thеrе is аn uрdаtеd drіvеr for уоur computer. • Prіntеr is nоt rеѕроndіng. Sоmеtіmеѕ рrіntеrѕ frееzе tоо. A ѕіmрlе ѕоlutіоn tо frоzеn рrіntеrѕ іѕ to rеbооt іt - juѕt рuѕh the роwеr buttоn аnd hold іt for ѕеvеrаl seconds. After thе рrіntеr hаѕ ѕhut dоwn, wait fоr аt least one mіnutе bеfоrе уоu turn іn оn again. • Pаrtѕ nееd replacement. Cartridges аrе thе most соmmоn rерlасеd раrtѕ. If the ԛuаlіtу оf thе рrіnt іѕ miles аwау from what уоu еxресtеd, thеn maybe іt іѕ tіmе to replace thеm. Whеn thеrе is a dіѕturbіng noise during pick-up of рареr, check the feed rollers for ѕіgnѕ оf wеаr аnd tear. Worn оut rollers dоеѕ not grір thе paper рrореrlу thuѕ саuѕіng a nоіѕе. If the nоіѕе occurs durіng an еxіt, thеn your рrоblеm mау bе the еxіt rоllеrѕ. If thе еxіt rоllеrѕ are worn оut, or has bесоmе, hardened оr glаzеd іt іѕ tіmе tо rерlасе them. Anоthеr ѕоurсе оf a рrіntеr'ѕ problem іѕ іtѕ trаnѕроrt bеltѕ. Check if thе bеltѕ have tоо muсh ѕlасk, іf іt hаѕ, уоu need tо рurсhаѕе a nеw оnе. Thеѕе аrе the еаѕу ѕtерѕ thаt anyone саn do to keep a printer. If thе рrоblеm requires аn іn-dерth аnаlуѕіѕ аnd еxреrtіѕе, ѕееk рrоfеѕѕіоnаl help.  the best hp printer repair company.  The superior hp printer repair company.  The top hp printer repair in irvine, California.  The most professional hp printer repair service in Los Angeels, California.  The most favorite hp printer repair business in Pasadena,  California.   Votes best hp printer repair service in Pasadena, CA.  We do our best to provide the best hp printer repair services in Los Angeles, Ca.  Nobody is better prepared in hp printer repair in  Irvine, California.  The most  prepared to hanlde any hp printer repair in Irvine, CA.  Hello Brea, California this is the best HP Printer Repair guy ever.  HP Printer repair is our number #1 priority.  We have also giving the best HP printer repair service in Brea, California.  Voted best hp printer repair in la Mirada, California. HP Laserjet Printer Repair $55.00 Flat Labor Rate.   HP Laserjet Printer Repair $55.00 Flat Labor Rate.    HP Laserjet Printer Repair $55.00 Flat Labor Rate.    HP Laserjet Printer Repair $55.00 Flat Labor Rate.    HP Laserjet Printer Repair $55.00 Flat Labor Rate.    HP Laserjet Printer Repair $55.00 Flat Labor Rate.    HP Laserjet Printer Repair $55.00 Flat Labor Rate.    HP Laserjet Printer Repair $55.00 Flat Labor Rate.    HP Laserjet Printer Repair $55.00 Flat Labor Rate.    HP Laserjet Printer Repair $55.00 Flat Labor Rate.    HP Laserjet Printer Repair $55.00 Flat Labor Rate.    HP Laserjet Printer Repair $55.00 Flat Labor Rate.    HP Laserjet Printer Repair $55.00 Flat Labor Rate.   HP Laserjet Printer Repair $55.00 Flat Labor Rate.   HP Laserjet Printer Repair $55.00 Flat Labor Rate.     HP Laserjet Printer Repair $55.00 Flat Labor Rate.   HP Laserjet Printer Repair $55.00 Flat Labor Rate.   HP Laserjet Printer Repair $55.00 Flat Labor Rate.   HP Laserjet Printer Repair $55.00 Flat Labor Rate.   HP Laserjet Printer Repair $55.00 Flat Labor Rate.   HP Laserjet Printer Repair $55.00 Flat Labor Rate.   HP Laserjet Printer Repair $55.00 Flat Labor Rate.   HP Laserjet Printer Repair $55.00 Flat Labor Rate.   HP Laserjet Printer Repair $55.00 Flat Labor Rate.   HP Laserjet Printer Repair $55.00 Flat Labor Rate.   HP Laserjet Printer Repair $55.00 Flat Labor Rate.   HP Laserjet Printer Repair $55.00 Flat Labor Rate.   HP Laserjet Printer Repair $55.00 Flat Labor Rate.   HP Laserjet Printer Repair $55.00 Flat Labor Rate.ervice

HP Printer Repair

HP Printer Repair Los Angeles

HP Printer Repair Pasadena, California

HP LASEJET 4345MFP

HP LASERJET 4345MFP PRODUCT INFORMATION

HP LASERJET 4345MFP Feature Description
HP LASERJET 4345MFP ERROR CODES
HP LASERJET 4345MFP RESETS
HP LASERJET 4345MFP COLD RESET 

HP LASERJET 4.45MFP INITIALIZE HARD DRIVE
HP LASERJET 4345MFP NVRAM RESET
HP LASERJET 4345MFP PRINT DRIVERS AMD PRINTER FIRMWARE 

 

Feature Description

 

Print and copy speed
Up to 45 ppm letter
First page out
Less than 10 seconds
Resolution
HP FastRes 1200 (1200 dpi quality), 600 by 600 dpi; Resolution Enhancement technology (REt)
Copying
Reduce or enlarge: 25 to 400% from scanner glass (25 to 200% from ADF); resolution: 600 by 600 dpi; scalability, contrast, background removal, sharpness, N- or Z- ordering, orientation
Faxing
HP LaserJet 4345mfp (Q3942A) :
Optional analog fax accessory
HP LaserJet 4345x mfp (Q3943A)/HP LaserJet 4345xs mfp (Q3944A)/HP LaserJet 4345xm mfp (Q3945A) :
Standard analog fax accessory: resolution best mode: 300 by 300 dpi; fax speed: up to 33.6 kbps; JBIG compression, fax forwarding, fax polling, and auto redialing supported
Digital sending
Embedded scan to e-mail standard; optional (via HP DSS 4.0) send to folder, authentication, send to LAN fax, send to printer, send to application
Processor
533 MHz
Standard memory
256 MB DDR RAM, expandable to 512 MB via one open DIMM slot; Memory Enhancement technology (MEt)
Hard drive
20 GB HP high-performance embedded hard disk
Duty cycle
Up to 200,000 pages per month
HP LaserJet 4345mfp (Q3942A) :
100-sheet multipurpose tray 1, 500-sheet input tray 2, 50-sheet ADF
HP LaserJet 4345x mfp (Q3943A)/HP LaserJet 4345xs mfp (Q3944A)/HP LaserJet 4345xm mfp (Q3945A) :
100-sheet multipurpose tray 1, two 500-sheet input trays (2 and 3), 50-sheet ADF, automatic two-sided printing accessory
Output
HP LaserJet 4345mfp (Q3942A)/HP LaserJet 4345x mfp (Q3943A) :
500-sheet output tray
HP LaserJet 4345xs mfp (Q3944A) :
500-sheet stapler/stacker
HP LaserJet 4345xm mfp (Q3945A) :
700-sheet 3-bin mailbox
Sizes
Multipurpose tray, 3-bin mailbox, and stacker element of stapler/stacker: 3 by 5 in (76 by 127 mm) to 8.5 by 14 in (216 by 356 mm); letter, legal, executive, statement, envelopes
500-sheet trays: 5.8 by 8.3 in (148 by 210 mm) to 8.5 by 14 in (216 by 356 mm); letter, legal, executive
Custom sizes not supported on optional automatic two-sided printing accessory, envelope feeder, or stapler
Weights
Multipurpose tray, 3-bin mailbox: 16 to 53 lb (60 to 200 g/m2); trays 2, 3, 4, 5, automatic two-sided printing accessory, stapler/stacker: 16 to 32 lb (60 to 120 g/m2)
Optional envelope feeder: 20 to 28 lb (75 to 105 g/m2)
Types
Paper (plain, preprinted, letterhead, prepunched, bond, recycled, color, rough), transparencies, labels, envelopes, cardstock
Interfaces
Bidirectional IEEE-1284-B compliant parallel port, one available EIO slot, HP Jetdirect Fast Ethernet embedded print server; Jetlink port for third-party paper handling solutions, FIH connector
Fax interface
HP LaserJet 4345mfp (Q3942A) :
Optional
HP LaserJet 4345x mfp (Q3943A)/HP LaserJet 4345xs mfp (Q3944A)/HP LaserJet 4345xm mfp (Q3945A) :
RJ-11 port
Languages
HP PCL 6, HP PCL 5e, HP postscript level 3 emulation, direct PDF printing (v 1.3), XHTML-Print v 0.95, PML (Printer Management Language)
Fonts
80 scalable TrueType fonts
Client operating systems
Microsoft Windows 98, Me, NT 4.0 (parallel and network connections only), 2000, XP, Server 2003; Apple Mac OS 9.x and later, OS X v 10.1 or later
Network operating systems
Via HP Jetdirect print servers: Microsoft Windows 98, Me, NT 4.0, 2000, XP, XP 64-Bit, Server 2003; Novell NetWare 3.2, 4.2, 5.x, 6.x; Apple Mac OS 8.6 and later; Red Hat Linux 6.x and later; SuSE Linux 6.x and later; HP-UX 10.20, 11.x; Solaris 2.5x, 2.6, 7, 8, 9, 10 (SPARC systems only); IBM AIX 3.2.5 and later; MPE-iX; Citrix MetaFrame; Windows Terminal Services
Network protocols
Via HP Jetdirect print servers: TCP/IP (IP Direct mode; may require software from the NOS vendor or third party vendor: LPD, FTP, IPP), IPX/SPX, DLC/LLC, AppleTalk, Auto-IP, Apple Rendezvous compatible, NDS, Bindery, NCP, Telnet, SLP, IGMP, BOOTP/DHCP, WINS, SNMP (v 1, 2c, 3), HTTP
Dimensions (w by d by h)
HP LaserJet 4345mfp (Q3942A) :
30 by 19 by 21.5 in (762 by 483 by 545 mm)
HP LaserJet 4345x mfp (Q3943A) :
30 by 19 by 26.3 in (762 by 483 by 667 mm)
HP LaserJet 4345xs mfp (Q3944A) /HP LaserJet 4345xm mfp (Q3945A) :
36 by 19 by 43.7 in (914 by 483 by 1110 mm)
Weight
HP LaserJet 4345mfp (Q3942A) :
113.7 lb (51.6 kg)
HP LaserJet 4345x mfp (Q3943A) :
120.33 lb (54.6 kg)
HP LaserJet 4345xs mfp (Q3944A) :
153.03 lb (69.4 kg)
HP LaserJet 4345xm mfp (Q3945A ):
152.53 lb (69.3 kg)
What’s in the box
All models: straight power cord, control panel overlay, print cartridge, software and documentation on CD, information and training CD, in-box documentation (Getting Started Guide, Walk Up Wall Poster, Network Configuration Guide, Telephone Support Flyer)
Also includes:
HP LaserJet 4345mfp (Q3942A):
HP LaserJet 4345mfp
HP LaserJet 4345x mfp (Q3943A) :
HP LaserJet 4345x mfp, phone cord, 500-sheet input tray 3, analog fax accessory, Fax Install Guide
HP LaserJet 4345xs mfp (Q3944A) :
HP LaserJet 4345xs mfp, phone cord, 500-sheet input tray 3, analog fax accessory, Fax Install Guide, stapler/stacker, MFP stand
HP LaserJet 4345xm mfp (Q3945A) :
HP LaserJet 4345xm mfp, phone cord, 500-sheet input tray 3, analog fax accessory, Fax Install Guide, 3-bin mailbox, MFP stand
Temperature
Operating: 50 to 91° F (10 to 32.5° C)
Storage: 32 to 95° F (0 to 35° C)
Relative humidity
Operating: 10 to 80 percent
Power emissions
Active: 7.0 B(A) printing, 7.4 B(A) copying
Standby: 3.3 B(A)
Power requirements
110 to 127 VAC (±10 percent), 50/60 Hz (±2 Hz)
220 to 240 V (±10 percent), 50 Hz (±2 Hz)
Power consumption
Power consumption6 (Energy Star compliant)
Maximum: 790 watts (printing), 800 (copying)
Standby: 49 watts (4345: 44 watts)
Powersave: 15 watts
Off: 0.25 watts
Power certifications
EMC Class B requirements (Canada), IEC 60950 (International), EN 60950 (International), IEC 60825-1+A1, EN 60825-1+A11 Class 1 Laser/LED product, GB4943, CISPR 22 +A1+A2/EN 55022:1994+A1+A2 Class B, EN 61000-3-2/A14, EN 61000- 3-3, EN 55024, FCC Title 47 CFR, Part 15 Class B (USA), EN55022/FCC Part 15 Class A when LAN cable attached, GB4943, Laser safety statement (US), Canadian EMC Class B requirements
Warranty
One-year, next business day, on-site limited warranty


Numeric Control Panel Messages (ERROR CODES) 

10.XX.YY SUPPLY MEMORY ERROR

Explanation

The MFP cannot read or write to at least one print cartridge e-label or an e-label is missing from a print cartridge.

Recommended action

Reinstall the print cartridge, or install a new HP print cartridge.

11.XX Internal clock error To continue touch OK

Explanation

The MFP real time clock has experienced an error.

Whenever the MFP is turned off and then turned on again, set the time and date at the control panel.

Recommended action

If the error persists, you might need to replace the formatter.

13.JJ.NT JAM IN ENVELOPE

Explanation

Media is jammed in the envelope feeder.

Recommended action

Remove the jammed media from the envelope feeder. Follow the instructions in the onscreen dialog box.

13.JJ.NT JAM IN OUTPUT BIN

Explanation

Media is jammed in the output bin.

Recommended action

Remove the output bin and gently remove the jammed media. Reattach output bin. Follow the instructions in the onscreen dialog box.

13.JJ.NT JAM IN TRAY 1

Explanation

Media is jammed in tray 1.

Recommended action

Remove the jammed media from tray 1. Follow the instructions in the onscreen dialog box.

13.JJ.NT JAM IN TRAY X

Explanation

Media is jammed in the specified tray.

Recommended action

Follow the instructions in the onscreen dialog box.

13.JJ.NT JAM INSIDE DUPLEXER Remove duplexer from lower left area

Explanation

Media is jammed in the duplexer.

Recommended action

Follow the instructions in the onscreen dialog box.

13.JJ.NT JAM INSIDE LEFT OUTPUT AREA Remove output bin and duplexer

Explanation

Media is jammed in the output area.

Recommended action

Follow the instructions in the onscreen dialog box.

13.JJ.NT JAM INSIDE RIGHT ACCESS DOOR Open all right access doors ABOVE tray X

Explanation

Media is jammed inside the jam-access door for the tray that is indicated.

Recommended action

Follow the instructions in the onscreen dialog box.

13.JJ.NT JAM INSIDE TOP COVER AREA

Explanation

Media is jammed in the top cover area.

Recommended action

Follow the instructions in the onscreen dialog box.

13.JJ.NT JAM INSIDE TOP COVER AREA Remove print cartridge

Explanation

Media is jammed in the top cover area and you must remove the print cartridge to clear the jam.

Recommended action

Follow the instructions in the onscreen dialog box.

13.JJ.NT JAM INSIDE TRAY 2 AREA

Explanation

Media is jammed in tray 2.

Recommended action

Follow the instructions in the onscreen dialog box.

13.JJ.NT JAM INSIDE TRAY 2 RIGHT ACCESS DOOR

Explanation

Media is jammed inside tray 2 in the jam-access door.

Recommended action

Follow the instructions in the onscreen dialog box.

13.JJ.NT JAMS INSIDE TOP COVER AREA Remove print cartridge

Explanation

Media is jammed in more than one location inside the top cover area. You must remove the print cartridge to clear the jams.

Recommended action

Follow the instructions in the onscreen dialog box.

13.JJ.NT PAPER JAM OPEN INPUT TRAYS

Explanation

Media is jammed inside one or more of the trays.

Recommended action

Follow the instructions in the onscreen dialog box.

20 INSUFFICIENT MEMORY To continue touch OK

Explanation

The MFP received more data than can fit in the available memory. You might have tried to transfer too many macros, soft fonts, or complex graphics.

Recommended action

Touch OK to print the transferred data (some data might be lost), and then simplify the print job or install additional memory.

21 PAGE TOO COMPLEX To continue touch OK

Explanation

The page formatting process was not fast enough for the MFP.

Recommended action

Touch OK to print the transferred data. (Some data might be lost.) If this message appears often, simplify the print job.

22 EIO X BUFFER OVERFLOW To continue touch OK

Explanation

Too much data was sent to the EIO card in the specified slot (x). An incorrect communications protocol might be in use.

Recommended action

Touch OK to print the transferred data. (Some data might be lost.)

Check the host configuration. If this message persists, contact an HP-authorized service or support provider or go to http://www.hp.com/support/ljm4345mfp .)

30.1.YY SCANNER FAILURE

Explanation

An error has occurred in the scanner.

Recommended action

Check the scanner lock. Turn the MFP off and then on.

If this message persists, contact an HP-authorized service or support provider, or go tohttp://www.hp.com/support/ljm4345mfp .)

40 BAD EIO X TRANSMISSION To continue touch OK

Explanation

The connection between the MFP and the EIO card in the specified slot has been broken.

Recommended action

Touch OK to clear the error message and continue printing.

40 BAD SERIAL TRANSMISSION To continue touch OK

Explanation

A serial data error (parity, framing, or line overrun) occurred as data was being sent by the computer.

Recommended action

Touch OK to clear the error message. (Data will be lost.)

40 EMBEDDED I/O BAD TRANSMISSION To continue touch OK

Explanation

A temporary printing error has occurred.

Recommended action

Turn the MFP off, and then turn the MFP on.

If this message persists, contact an HP-authorized service or support provider, or go tohttp://www.hp.com/support/ljm4345mfp .)

41.3 MEDIA TOO SHORT CANNOT DUPLEX

Explanation

The MFP cannot print on both sides of the selected media because the media does not meet the minimum length specification.

Recommended action

Select single-sided printing or load a longer-size media. Resend the job.

41.3 MEDIA TOO SHORT CANNOT SEND TO FACE DOWN OUTPUT BIN

Explanation

The MFP cannot deliver the selected media face-down because the media does not meet the minimum length specification.

Recommended action

Select the face-up output option, or load a longer-size media in the tray. Resend the job.

41.3 UNEXPECTED SIZE IN TRAY XX LOAD TRAY XX <TYPE> <SIZE>

Explanation

This is typically caused if two or more sheets of media stick together in the MFP or if the tray is not adjusted correctly.

Recommended action

Reload the tray with the correct media size. Reconfigure the size in a tray so that the MFP will use a tray that contains the size required for the print job. Follow the instructions in the onscreen dialog box.

41.3 UNEXPECTED SIZE IN TRAY XX To use another tray touch OK

Explanation

The specified tray is loaded with media that is longer or shorter in the feed direction than the size adjusted for the tray.

Recommended action

Touch OK to use another tray. Reconfigure the size in a tray so that the MFP will use a tray that is loaded with the size of media required for the print job. If the message does not clear automatically from the control-panel display, turn the MFP off, and then turn the MFP on.

41.X ERROR To continue touch OK

Explanation

A temporary printing error occurred.

Recommended action

Touch OK to clear the error. If the error is not cleared, turn the MFP off, and then turn the MFP on.

If this message persists, contact Titanium Print Solutions customer care at (888) 380-8847 or create a service appointment online at http://www.titaniumprint.com/service-request 

49.XXXXX ERROR To continue turn off then on

Explanation

A critical firmware error has occurred.

Recommended action

Remove third-party devices. Turn the MFP off, and then turn the MFP on.

If this message persists, contact Titanium Print Solutions customer care at (888) 380-8847 or create a service appointment online at http://www.titaniumprint.com/service-request

50.X FUSER ERROR

Explanation

A fuser error has occurred.

Recommended action

Make sure you have the correct fuser. Re-seat the fuser. Turn the MFP off, and then turn the MFP on.

If this message persists, contact Titanium Print Solutions customer care at (888) 380-8847 or create a service appointment online at http://www.titaniumprint.com/service-request

51.XY ERROR To continue turn off then on

Explanation

A temporary printing error has occurred.

Recommended action

Turn the MFP off, and then turn the MFP on.

If this message persists, contact Titanium Print Solutions customer care at (888) 380-8847 or create a service appointment online at http://www.titaniumprint.com/service-request

52.XY ERROR To continue turn off then on

Explanation

A temporary printing error has occurred.

Recommended action

Turn the MFP off, and then turn the MFP on If this message persists, contact Titanium Print Solutions customer care at (888) 380-8847 or create a service appointment online at http://www.titaniumprint.com/service-request

53.XY.ZZ CHECK RAM DIMM SLOT <X> To continue touch OK

Explanation

A problem exists with the MFP memory. The DIMM that caused the error will not be used. The following are the values of X :

X = Device location

0 = Onboard memory

1 = Slot 1

Recommended action

You might need to reseat or replace the specified DIMM.

Turn the MFP off, and then replace the DIMM that caused the error.

If this message persists, contact 

Titanium Print Solutions customer care at (888) 380-8847 or create a service appointment online at http://www.titaniumprint.com/service-request

55.XX.YY DC CONTROLLER ERROR To continue turn off then on

Explanation

The print engine is not communicating with the formatter.

Recommended action

Turn the MFP off, and then turn the MFP on.

If this message persists, contact Titanium Print Solutions customer care at (888) 380-8847 or create a service appointment online at http://www.titaniumprint.com/service-request

56.X ERROR To continue turn off then on

Explanation

A temporary printing error has occurred.

Recommended action

Turn the MFP off, and then turn the MFP on.

If this message persists, contact Titanium Print Solutions customer care at (888) 380-8847 or create a service appointment online at http://www.titaniumprint.com/service-request

57.XX ERROR To continue turn off then on

Explanation

A temporary printing error has occurred.

Recommended action

Turn the MFP off, and then turn the MFP on.

If this message persists, contact Titanium Print Solutions customer care at (888) 380-8847 or create a service appointment online at http://www.titaniumprint.com/service-request

58.XX ERROR To continue turn off then on

Explanation

A temporary printing error has occurred.

Recommended action

Turn the MFP off, and then turn the MFP on.

If this message persists, contact an 

Titanium Print Solutions customer care at (888) 380-8847 or create a service appointment online at http://www.titaniumprint.com/service-request

59.XY ERROR To continue turn off then on

Explanation

A temporary printing error has occurred.

Recommended action

Turn the MFP off, and then turn the MFP on.

If this message persists, contact Titanium Print Solutions customer care at (888) 380-8847 or create a service appointment online at http://www.titaniumprint.com/service-request

60.X ERROR To continue turn off then on

Explanation

The tray specified by X is not lifting correctly.

Recommended action

Follow the instructions in the onscreen dialog box.

62 NO SYSTEM To continue turn off then on

Explanation

A problem exists with the MFP firmware.

Recommended action

Turn the MFP off, and then turn the MFP on.

If this message persists, 

Titanium Print Solutions customer care at (888) 380-8847 or create a service appointment online at  http://www.titaniumprint.com/service-request

64 ERROR To continue turn off then on

Explanation

A scan buffer error occurred.

Recommended action

Turn the MFP off, and then turn the MFP on.

If this message persists, contact Titanium Print Solutions customer care at (888) 380-8847 or create a service appointment online at http://www.titaniumprint.com/service-request

66.XY.ZZ OUTPUT DEVICE FAILURE

Explanation

An error occurred in an external paper-handling accessory.

Recommended action

  1. Turn the MFP power off.

  2. Check that the accessory is properly seated on and connected to the MFP, without any gaps between the MFP and the accessory. If the accessory uses cables, disconnect and reconnect them.

  3. Verify that there is no packaging material in or around the output device.

  4. Turn the MFP power on.

  5. If this message persists, contact an

    Titanium Print Solutions customer care at (888) 380-8847 or create a service appointment online at http://www.titaniumprint.com/service-request

68.X PERMANENT STORAGE FULL To continue touch OK

Explanation

The MFP NVRAM is full. Some settings saved in the NVRAM might have been reset to the factory defaults. Printing can continue, but some unexpected functions might occur if an error occurred in permanent storage.

Recommended action

Touch OK to clear the message. If the message is not cleared, turn the MFP off, and then turn the MFP on.

If this message persists, contact Titanium Print Solutions customer care at (888) 380-8847 or create a service appointment online at http://www.titaniumprint.com/service-request

68.X PERMANENT STORAGE WRITE FAIL To continue touch OK

Explanation

The MFP NVRAM is failing to write. Printing can continue, but some unexpected functions might occur if an error occurred in permanent storage.

Recommended action

Touch OK to clear the message. If the message is not cleared, turn the MFP off, and then turn the MFP on.

If this message persists, contact

Titanium Print Solutions customer care at (888) 380-8847 or create a service appointment online at http://www.titaniumprint.com/service-request

68.X STORAGE ERROR SETTINGS CHANGED To continue touch OK

Explanation

One or more MFP settings are invalid and have been reset to the factory-default settings. Printing can continue, but some unexpected functions might occur if an error occurred in permanent storage.

Recommended action

Touch OK to clear the message. If the message is not cleared, turn the MFP off, and then turn the MFP on.

If this message persists, contact

Titanium Print Solutions customer care at (888) 380-8847 or create a service appointment online at http://www.titaniumprint.com/service-request

69.X ERROR To continue turn off then on

Explanation

A temporary printing error occurred.

Recommended action

Turn the MFP off, and then turn the MFP on.

If this message persists, contact

Titanium Print Solutions customer care at (888) 380-8847 or create a service appointment online at http://www.titaniumprint.com/service-request

Titanium Print Solutions customer care at (888) 380-8847 or create a service appointment online at http://www.titaniumprint.com/service-request

79 ERROR To continue turn off then on

Explanation

A critical hardware error occurred.

Recommended action

Turn the MFP off, and then turn the MFP on.

If this message persists, contact Titanium Print Solutions customer care at (888) 380-8847 or create a service appointment online at http://www.titaniumprint.com/service-request

8X.YYYY EIO ERROR

Explanation

The EIO accessory card has encountered a critical error, as specified by YYYY .

Recommended action

Try the following actions to clear the message.

  1. Turn the MFP off, and then turn the MFP on.

  2. Turn the MFP off, reseat the EIO accessory, and then turn the MFP on.

  3. Replace the EIO accessory.

8X.YYYY INTERNAL JETDIRECT ERROR

Explanation

The embedded HP Jetdirect print server has encountered a critical error, as specified by YYYY .

Recommended action

Turn the MFP off, and then turn the MFP on.

If this message persists, contact Titanium Print Solutions (888) 380-8847 or create a service appointment online at http://www.titaniumprint.com/service-request

 

HP Laserjet 4345 MFP resets

Use the following information to perform system-wide reset procedures. Customers do not have
access to this information.

Cold reset
A cold reset unlocks menus that have been previously locked and resets all control-panel menu items to the factory defaults. A cold reset does not clear the values in the service menu, such as the serial number and the page counts.


NOTE Before performing a cold reset, print a menu map and a configuration page. See Information pages. Use the information on these pages to reset customer-specific settings.

CAUTION All HP Jetdirect settings are also reset. Be sure to print a configuration page before performing a cold reset. Make note of the IP address that is listed on the Jetdirect configuration page. You will need to restore the IP address after performing a cold reset.

See Configuring and verifying an IP address.


To perform a cold reset
1 Turn the MFP off and then on.
2 When the memory count appears on the control-panel display, press and hold 6 until all three LEDs flash once and then stay on. This might take up to 20 seconds.
3 Press 3 four times until COLD RESET appears on the control-panel display.
4 Press 6 one time. The MFP continues its initialization sequence.

NVRAM initialization

NOTE If an HP LaserJet analog fax accessory 300 is installed, performing an NVRAM initialization can cause the MFP to violate local telephone regulations. Reset the language and country/region after performing NVRAM initialization. For more information,

see theHP LaserJet Analog Fax Accessory 300 Service Manual.
Before performing an NVRAM initialization, print a menu map and a configuration page. SeeInformation pages. Use the information on these pages to reset any customer-specific settings. 


CAUTION All HP Jetdirect settings are also reset. Be sure to print a configuration page before performing a cold reset. Make note of the IP address that is listed on the Jetdirect configuration page. You will need to restore the IP address after performing a cold reset.

SeeConfiguring and verifying an IP address.


Performing an NVRAM initialization resets the following settings and information:
■ All menu settings are reset to factory default values, including the fax header and company name.
■ All faxes in memory are erased.
■ All speed-dials, group-dials, and phonebook entries are erased.
■ All localization settings, including language and country/region, are reset.


MFP resets 401
After performing an NVRAM initialization, reconfigure any computers that print to this MFP so that the computers can recognize the MFP.

To perform an NVRAM initialization
1 Turn the MFP off and then on.
2 When the memory count appears on the control-panel display, press and hold 9 until all three LEDs flash once and then stay on. This might take up to 20 seconds.
3 Press 3 one time, and then press START.
4 Press 3 two times until NVRAM INIT appears on the control-panel display.
5 Press 6 one time, and wait while the MFP completes its initialization sequence.

Hard-disk initialization
A hard-disk initialization erases and reformats the hard disk. Perform a hard-disk initialization only if
an error message on the control-panel indicates a disk error. Always try initializing the hard disk
before replacing it.

NOTE Before performing a hard-disk initialization, print a menu map and a configuration page. See Information pages. Use the information on these pages to reset any customerspecific settings.

CAUTION A hard-disk initialization deletes the following information: all stored copy jobs, the local address book (e-mail addresses), the speed-dial list (fax numbers), and the Java™ applet files.

To perform a hard-disk initialization
1 Turn the MFP off and then on.
2 When the memory count appears on the control-panel display, press the right-hand side of the
START button until all three LEDs are lit. Release the START button.
3 Press 5 one time. INITIALIZE DISK appears on the control-panel display.
4 Press 6 one time. A series of asterisks appears

 

HP LASERJET 4345MFP PRINT DRIVERS / PRINTER FIRMWARE

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